Learner Support

1. Dial *105# (the YOMO balance code).
2. Note your current data balance.
3. Use Skills Orbit for 5–10 minutes.
4. Recheck your balance — it should remain unchanged.
5. Go to Settings → Connections → Data usage → Mobile data usage and check which app used data.
6. Check that you are not redirected to an external site.
7. Ensure you are on the official zero-rated domain: Home | Skills Orbit
8. Disable background apps that may use data.
9. If data decreases: Send full details (with screenshots) to support@yomo.mobi

Click the link below to watch a step-by-step login tutorial video:

▶ Watch Login Video

1. Email us at support@yomo.mobi with a description of your issue.
2. Include screenshots where possible to help us assist you faster.
3. Our support team responds within 24 hours during business hours.

1. Refresh the page and log out, then log back in.
2. Check that you are enrolled in the course.
3. Ensure you are using the correct account linked to your YOMO number.
4. Clear your browser cache and try again.
5. If the course is still not visible, email support@yomo.mobi with your details.

1. Confirm you are using your registered YOMO mobile number.
2. Check your internet connection or mobile data.
3. Try clearing your browser cache or use a different browser.
4. Use the "Forgot Password" option on the login page if available.
5. If you still cannot log in, contact support@yomo.mobi.